Products

Frequently Asked Questions

How long does delivery take?

We usually process and ship orders within 24-48 hours. Delivery times vary based on your location:

Metro Cities: 5-7 business days

Other Locations: 7-10 business days

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) on all eligible orders. Additional charges may apply in some areas.

What payment methods do you accept?

We accept multiple payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, RuPay)
  • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • Net Banking
  • Wallets (Paytm, Amazon Pay, etc.)
  • Cash on Delivery (COD)

Is online payment safe on your website?

Yes! We use SSL encryption and secure payment gateways to protect your transactions. Your payment details are never stored.

Are the products genuine?

Yes! We sell 100% genuine and verified products, sourced directly from trusted sellers and brands.

What if I receive a damaged or wrong product?

In case of a damaged, defective, or wrong product, you have to immediately report us within 24 hrs at our email luxejeewan@gmail.com then you can request a replacement or refund within 7 days of delivery. Returns/Replacement are not subjected to the acceptance if not reported within mentioned time.